TERMS OF USE

Effective date: [July 16, 2025]

1) AGREEMENT TO TERMS

By accessing or using Mixora, you agree to these Terms. If you do not agree, do not use the Service.

2) ELIGIBILITY & ACCOUNT

You must be at least 13 (or the age required in your region) and able to form a binding contract. Keep your credentials confidential and notify us of any unauthorized use. You are responsible for activity under your account.

3) SUBSCRIPTIONS, FEES, & BILLING

  • Plans: Mixora is offered on a subscription basis as shown at checkout.

  • Billing: Fees are billed in advance and auto‑renew unless you cancel.

  • Trials: If offered, trials convert to paid unless cancelled before the end of the trial.

  • Refunds: Fees are non‑refundable except as required by law or our posted Refund Policy. ✅

  • Taxes: You are responsible for applicable taxes.

  • Changes: We may change prices or plans with prior notice.

4) ACCEPTABLE USE

You agree not to: (a) violate laws or third‑party rights; (b) upload malware or interfere with the Service; (c) attempt to scrape, index, or mine others’ data; (d) send spam or unsolicited/bulk messages; (e) bypass platform rate limits or rules; (f) misrepresent identity; (g) use AI features for prohibited content (illegal, exploitative, hateful, or infringing material).
Platform rules: When connecting Facebook/Instagram, X, TikTok, YouTube, you must follow their terms (including Meta’s 24‑hour + human_agent rules). We may suspend features that risk violations.

5) YOUR CONTENT; LICENSE TO MIXORA

You retain ownership of content you submit. You grant Mixora a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, process, and display your content only as needed to operate the Service (e.g., create thumbnails, schedule/publish posts, process inbox replies, provide analytics, and back up data). You represent that you have all necessary rights to the content you submit.

6) THIRD‑PARTY SERVICES

The Service may integrate with third parties. Your use of those services is governed by their terms, not ours. We are not responsible for third‑party services.

7) BETA / AI FEATURES

Some features may be labeled Beta or AI and are provided “as is” without warranties, may change, and may have usage limits. Do not rely on them for mission‑critical decisions.

8) INTELLECTUAL PROPERTY

The Service, site, software, and trademarks are owned by Mixora or its licensors. Except for rights expressly granted, no rights are transferred to you. If you provide feedback, you grant us a perpetual, royalty‑free license to use it without restriction.

9) TERMINATION

You may cancel at any time in the app settings; cancellation takes effect at the end of the current term. We may suspend or terminate accounts that violate these Terms or pose security/legal risks. Upon termination, access ends and we may delete content per our retention schedule.

10) DISCLAIMERS

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE UPTIME, ERROR‑FREE OPERATION, OR SPECIFIC RESULTS.

11) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIXORA AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MIXORA IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY.

12) INDEMNIFICATION

You will defend and indemnify Mixora against claims arising from your content, your use of the Service, or your violation of these Terms or applicable law.

13) EXPORT & SANCTIONS

You represent that you are not subject to sanctions and will not use the Service in violation of export control or sanctions laws.

14) GOVERNING LAW & DISPUTES

Governing law: ✅ State of New Jersey, USA (without regard to conflicts of law).
Venue: ✅ State or federal courts located in Essex, New Jersey.
Optional arbitration clause (delete if not desired): Any dispute will be resolved by binding arbitration on an individual basis; class actions are waived. Details in our Arbitration Addendum. ✅

15) CHANGES TO TERMS

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice. Continued use after changes means you accept the new Terms.

16) CONTACT

ARA Management Group LLC (d/b/a “Mixora”)
support@mixora.io
2 Chapman Pl, irvington NJ 07111

ATTACHMENTS / LINKS 

  • Data Processing Addendum (DPA) for customers subject to GDPR/UK GDPR.

  • Cookie Policy with consent banner details.

  • Sub‑processor List with change‑notification mechanism.

  • Security Overview and Vulnerability Disclosure Policy.

  • Data Deletion Instructions support@mixora.io